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coordinated activities to direct and control a healthcare organization with regard to quality


This is a concrete item and can be implemented directly

Term: healthcare quality management; 
Synonym: clinical governance; 
Plural: healthcare quality managements; 


NOTE 1 The clinical processes are the most important type of healthcare processes related to healthcare quality management.

NOTE 2 healthcare quality management activities include the establishment of a quality policy, setting quality objectives, the performance of audits, evaluation and a feedback loop for quality improvement, all resulting in quality assurance.


EXAMPLES Direct and control the fulfilment of requirements in quality criteria repositories, changing behaviour of healthcare professionals.

Required associations

up to one healthcare quality management controls quality of one or more healthcare processes
exactly one healthcare organization performs one or more healthcare quality managements
one or more healthcare processes provides feedback to up to one healthcare quality management

Optional associations

The representation of a model conforming to the international standard ISO 13940 available through this site is provided by Oughtibridge Ltd.  It is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.  This work is based on a UML model prepared by Torbjørn Nystadnes of the Norwegian Directorate of Health, a subordinate agency of the Norwegian Ministry of Health and Care Services.