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coordinated activities to direct and control an organization (3.3.1) with regard to quality


This is a concrete item and can be implemented directly

Term: quality management; 
Plural: quality managements; 


NOTE 1 to entry: Direction and control with regard to quality generally includes establishment of the quality policy and quality objectives, quality planning, quality control, quality assurance and quality improvement.


UML class diagram

Required associations

Optional associations


quality management


quality management

The representation of a model conforming to the international standard ISO 13940 available through this site is provided by Oughtibridge Ltd.  It is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.  This work is based on a UML model prepared by Torbjørn Nystadnes of the Norwegian Directorate of Health, a subordinate agency of the Norwegian Ministry of Health and Care Services.